Acronyms offer stress free full IT support from our team of certified technical experts who are on the phones and ready to resolve your problems. It's reassuring to know there is always someone available to help. Acronyms is proactive. We aim to ensure that your system suffers the minimum down time and where possible try to work around your business so that you are able to continue with your work.
Our no hassle service offers unlimited telephone support, dial-in support and on site visits. Acronyms offers packages tailored to your business IT support needs. Whether you simply need the comfort in knowing that your systems is being monitored for potential problems and security risks or you require a technical expert to visit several times within a week; Acronyms can provide the technical support. If required we will monitor your system 24/7.
Acronyms can check your systems for faults and security loopholes. We can make sure you are up to date with manufacturer bug fixes. Acronyms can visit you and check your existing business IT systems. Initial site surveys are free and we can advise you as to where there may be issues that you need to address or whether your systems are running well.
Whether you are an experienced user or not, everybody needs help sometimes. Acronyms will always try to help whatever the IT support problem.
Acronyms remote support tool allows us to take remote control of your machine if a problem occurs. No software needs to be installed on the machine and we cannot gain access again until you, the user; requests it. All a user needs to do is go to this page www.acrw.co.uk and follow the instructions which allows you to show our technical experts the problem. You can see exactly what is being done by our technical experts at all times.
Sometimes you will need someone to visit you at your office. Acronyms don't just offer business IT support to the Southwest area, but to the rest of the UK; if the problem cannot be sorted out remotely then we can be there whenever you need us. Where a large job is necessary Acronyms will try and complete our work out of hours so that your business is affected as little as possible.