Acronyms' Technical Support Team responds to immediate problems as they arise within your business, as well as working proactively to ensure that you technology is always maintained and up-to-date.
Support packages can include telephone, online or on-site support, with our experienced team of engineers based in our Plymouth support office, enabling them to travel around the South West with ease and at speed.
Whether your business has one site or a number, Acronyms can provide you with reliable internet connectivity.
With modern-day businesses dependant on the internet, a leased line ensures an uncontended, fixed bandwidth connection, meaning you won't slow down at peak times.
We also provide businesses with public Wi-Fi solutions, allowing their visitors to browse the web too.
Acronyms offer modern telephony systems that utilise the internet to provide additional features and more flexibility than traditional phone lines - all at a lower cost.
Voice over IP (VoIP) which is sometimes referred to as Internet Telephony is a means of providing your business with a telephony infrastructure designed specifically for a modern day business.
Additional features include sending voicemails via email in the event of missed calls and easy to configure call recording.
Acronyms can work proactively with your business to minimise the risk of cybercrime, by ensuring that all of technology solutions are as secure as possible.
Should the worst happen, and your business does fall foul of a cyber-attack, this proactive approach will minimise the impact, and the consequential loss to your business.
In the aftermath of any attack, Acronyms can also help your business get back up on its feet, with our dedicated team of engineers willing to help in any disaster recovery effort.
Acronyms offer the latest software packages, for a full range of devices, and can ensure that it remains up to date.
This means your business can keep operating smoothly, whilst minimising the risk of any security or usability issues.
Whether it be productivity tools from Microsoft, or mobile device management software from IBM that allows you to control mobile devices from afar, Acronyms can provide you with the most appropriate software for your business.
Whether your business requires bespoke software, a new website or a smartphone app specific to your business or industry, our specialist team of developers can help build it for you.
They'll work closely with you throughout the process to understand your needs.
Once built, we'll ensure that your team have full training on the new build so that they understand exactly how it works.